Question 1

How can I contact Glintcare in an emergency?

Accepted Answer

If you are experiencing a mental health crisis or emergency, please call our emergency contact number or go to your nearest hospital emergency department. For urgent but non-emergency situations, you can call our main line during business hours and we will prioritise your call.

Question 2

What are your opening hours?

Accepted Answer

Our operating hours are displayed on this page. We offer both weekday and limited weekend appointments to accommodate different schedules. Some services may have specific hours — please check with our team when booking.

Question 3

Where is Glintcare located?

Accepted Answer

Glintcare Wellness and Medical Centre is located in Kisumu, Kenya. Our full address, directions, and a map are provided on this page. We are easily accessible and there is parking available for clients.

Question 4

Can I contact a specific doctor or therapist directly?

Accepted Answer

For privacy and professional reasons, we recommend contacting our reception or using the contact methods on this page to reach any clinician. Our team will ensure your message is directed to the appropriate person. Direct contact details for clinicians are provided as appropriate.

Question 5

How quickly will I receive a response to my inquiry?

Accepted Answer

We aim to respond to all inquiries within 24 hours during business days. For urgent matters, we recommend calling us directly rather than using email or contact forms.

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