Privacy Policy
How we protect your personal information
Information We Collect
We collect personal information you provide directly, including name, email, phone number, and medical history necessary for providing healthcare services. We also collect automatically generated information such as IP address, browser type, and usage data when you visit our website.
How We Use Your Information
Your information is used solely for providing healthcare services, scheduling appointments, communicating with you about your care, and improving our services. We do not sell or share your personal information with third parties for marketing purposes.
Confidentiality
All patient records and personal information are maintained in strict confidence in accordance with applicable healthcare privacy laws and regulations, including the Kenya Data Protection Act 2019. We will not disclose your information without your explicit written consent, except where required by law.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, access controls, and regular security assessments.
Your Rights
You have the right to access, correct, or delete your personal information. You may also withdraw consent for data processing at any time, subject to legal and contractual restrictions. To exercise these rights, please contact our data protection officer.
Cookies and Tracking
Our website uses cookies and similar technologies to enhance your browsing experience, analyse site traffic, and personalise content. You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings.
Contact Us
If you have questions about this privacy policy or wish to exercise your data rights, please contact our data protection officer.
Have Questions?
If you have any questions about our privacy policy, please don't hesitate to reach out.